Annual credit report Anchorage

The Consumer Help Line is open between 9:00 am and 5:00 pm Monday through Friday. If it seems appropriate that you annual credit report Anchorage file a complaint, the representative will advise you to submit a written description of the problem, along with copies (not the original documents) of any back-up materials you have.

Via Electronic Consumer Assistance Form* *Use this form only if you know you have a specific complaint against a New York State chartered financial institution annual credit report Anchorage such as a bank, mortgage banker or broker, budget planner, check casher or money transmitter. If you are not sure, or if you have annual credit report Anchorage a question, please use the e-mail option below. Please note that this is not a secure Website and that information you send via e-mail could be compromised. Therefore, if you annual credit report Anchorage do not wish to proceed via the Internet, please write to us instead. Consumer Help Unit New York State Banking Department One State Street New York, NY 10004-1417 Consumer Help Unit: (212) 709-1673 New York State Banking Department 5th Floor One State Street New York, NY 10004-1417 All of the following information is required in order for us to process your complaint (check list): If you are contacting us via e-mail, please provide your complete street and internet e-mail addresses. one free credit report a year Please note that anonymous complaints cannot be processed. When You Contact the Department While we try to answer as many of your annual credit report Anchorage questions and resolve problems over the phone when possible, it is often the case that in order to annual credit report Anchorage resolve an issue, we must send a copy of the written complaint to the person or firm you are complaining about therefore, the information contained in the complaint is not considered confidential. Resolution of complaints may require the submission of written documentation, as the Complaint Check List indicates. We will advise you if we need additional information as we process your complaint. Once the complaint package annual credit report Anchorage is complete, we will send you a confirmation of receipt of your annual credit report Anchorage complaint within five business days. card credit report It is important to remember that the Banking Department does not act as the complainant's attorney. It also does not have the power to adjudicate or sit in judgment over complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a bank's exercise of internal policies or guidelines) the Banking Department may not have the authority to obtain the relief a complainant is seeking. In that case, the Banking Department will advise the complainant about other ways to pursue the complaint, such as through consulting a private attorney and/or initiating annual credit report Anchorage a court proceeding. Institutions not under New York State Jurisdiction The Banking annual credit report Anchorage Department does not have the authority to resolve complaints involving entities that are not under New York State jurisdiction. Some institutions are regulated by federal government agencies. For example, commercial banks having the word National or using the title N.A. (national association) in their title, are organized under and subject to federal law. Requests for information or complaints concerning these national banks should be directed to Office of the Comptroller of Currency. Savings banks and savings and loan associations having the word Federal in their name or which use the initials FSB (federal savings bank), annual credit report Anchorage FSA (federal savings association), FA (federal association) or FSLA (federal savings and loan association) are regulated by the Office of Thrift Supervision, a federal agency. credit score monitoring Inquiries or complaints should be directed to Office of Thrift Supervision. Federally-regulated credit unions are similarly identified by the word federal in their name.